miércoles, 10 de septiembre de 2014

Consultando tu detalle de llamadas en CNT

Advertencia: Publicado en el 2014-09-10. La información actual puede haber cambiando. 

Hoy me pregunté que tan fácil es revisar tu detalle de llamadas de CNT tanto en telefonía fija como en la móvil.

La llamada


Primero llamé al *611. Hablé con la persona de atención al cliente, le pregunté que plan tengo. Me dijo "Espere por Favor" y la demora fue de unos minutos. Luego de oír la grabación de espera una cuantas veces me indicó cual es mi plan.

Luego le pregunté donde puedo ver el detalle de llamadas. Me dijo nuevamente "Espere por favor". Después de unos segundos me dijo. Tiene que ir a las oficinas de CNT y solicitarlo.

La Página Web.

Me negué a aceptar la realidad, en pleno siglo 21 no puede ser que no puedan poner el detalle de llamadas y gastos en el Web. Así que visité la página web de cnt.gov.ec.

Parecería que en "Mi CNT" encontraría la solución a mis problemas.

  

1.- Seleccioné primero "Factura Electrónica". 
2.- Me cambio de dominio a "http://micnt.com.ec/cntapp/efacturacion/instructivo/". 
3.- Seguí el proceso de registro y realicé el logon. 

No funcionó. Bajo mi número de cédula parece que no tengo registrado mi número dijo. Adicionalmente parece que esto solo funciona para números fijos y no para Web. 

La página me daba un archivo xls que lo generaba como dañado, aparentemente el sitio deja generar un ,xls vacío sin seleccionar el número de teléfono. 

Fíjense que aunque no tengo "Número de Servicio" igual me deja usar el botón "Descargue ahora"

No pude ver mi detalle.

Luego me di cuenta que arriba decía "Agregar Números". Cuando entré ahí vi que estaba listado mi número, pero no había botones de acción. Solo el botón de editar para cambiar tu correo electrónico.

No habían botones de acción
 ¿Que hice?
1.- Puse el "check" en el primer cuadro al lado del lápiz.
2.- Use el lápiz para incluir mis dos correos.
3.- Luego apareció un icono de un diskettes (guardar) y guarde los cambios.

Me indicó que mi factura se enviará a mis correos la próxima vez, pero lo que quería era agregar el teléfono para poder ver el detalle.

Luego volví a ver el "Detalle de Llamadas" y como magia, apreció mi teléfono. Luego seleccioné el teléfono, el mes y descargué el xls. Ahí si funcionó y pude ver el detalle de llamadas.

Y los Teléfono Celulares

De lo que pude apreciar anteriormente este portal solo funciona para teléfonos fijos, así que busqué donde puedo ver el consumo del celular... y no lo encontré.

Como llamar al call center fue ineficiente, preferí usar el chat de CNT.gob.ec. Ahí me fue mejor.  Me dieron directamente el link "http://mundomovil.cnt.gob.ec/". Luego me enteraría que también estaba el link en la página principal (https://www.cnt.gob.ec/mi-cnt/).

Esta aplicación era distinta. Pones el número de teléfono celular y tu correo electrónico y te envía un PIN con tu clave al teléfono.  Con esa clave te ingresas al sitio y puedes actualizar tu clave y revisar tu detalle de llamadas. Cuando realizas logon te pide un clave (tipo capcha) para que no sea fácil identificar tu clave de 4 dígitos a la fuerza.

Obviamente la interfase gráfica es algo completamente distinto a "micnt". Ya no se descarga como xls, el detalle lo ves en la página. Personalmente pienso que le falta mejorar la interfase y funcionalidad.


Revisé mi detalle.


Pero cuando quise ir a la segunda página me salió esto:



Errores del Navegador. Y luego, la misma página completamente vacía. 



Conclusiones:

  • Ver el detalle de llamadas del teléfono fijo es complicado porque la página de  http://micnt.com.ec no es amigable.
  • La página "http://mundomovil.cnt.gob.ec/" no comparte del formato estético del resto de páginas de CNT. Y tampoco es fácil de usar.
  • A la final tienes  que registrarte en dos sitios aparte para ver los detalles de tanto telefonía móvil como fija.
  • Esta página web "https://www.cnt.gob.ec/mi-cnt/" te direcciona a los distintos servicios. Algunos en distintos dominios y otro directos al IP. Ejemplo:
    • http://micnt.com.ec/cntapp/efacturacion/instructivo/
    • http://201.219.1.72/cntapp/cntreclamos/php/formulario.php
    • http://201.219.1.72/cntwebregistro/04_cntglobal/productos_detalle.php?txtCodiSegm=1&txtCodiLine=1&txtCodiProd=33&txtCodiTipoMovi=0
    • http://201.219.1.74/atphpplanillaagrupado/formulario.php
    • http://mundomovil.cnt.gob.ec/
    • http://201.219.1.72/cntapp/cntsolicitudes/php/frmlin.php
    • http://www.fastboy.com.ec/puerto25/index.htm
    • https://webmail.andinanet.net/
    • https://www.cnt.gob.ec/soporte/
    • Aunque aprecio el intentar consolidar en una página todos los servicios de CNT al cliente, el tener distintos dominios o apuntar directamente a direcciones IP no me gusta (opinión personal). El tener varios dominios confunde al cliente de cual es el punto de entrada al sitio. El tener direcciones IP en vez de dominios me hace dudar si no me estan intentando hacer phishing.
  • Recomendaría a CNT que consolide todas sus páginas web bajo un mismo dominio y bajo un mismo diseño estético. También recomendaría a CNT que unifiquen las cuentas de los usuarios en una sola, que un solo usuario pueda ver la información de varios servicios  y no que tenga que saltar de una página a otra.

    Miren el diseño de las distintas páginas de servicios de CNT:







martes, 9 de septiembre de 2014

No se debe confundir la estrategia CAMS

IBM tiene la estrategia CAMS -"CAMS - Cloud, Analytics, Mobile, Social (IBM)" 

Pero no hay que confundirlo con el sitio para adultos que sale en google si buscas solo "CAMS" :)

viernes, 5 de septiembre de 2014

Using Geniuses as Commercial Advantage. Right or Wrong?

Lately I saw a commercial strategy of using the "Geniuses" that are hired or teamed on a company to show a commercial advantage for selling anything.
  • "Buy my product because we have "John Doe" that has a US Medal of Science"
  • "Hire my services because "Jane Doe", which has PHDs and a lot of Patents with her name, will be on the project". 
  • My company has "Pepe Doe" which is the only one on earth that can....
It this good or bad?

Sure it can be good, since you are using the recognitions of this people to have an advantage and since this persons are so good, it will be great to have them on a project. Nothing more great than working with a "recognized genius" and telling your friends that you worked with him. (Maybe you can even take a picture working with him). Plus their knowledge will be good for a project, all what he learn with the time and the ways to see things will make problems solving faster.

But it can be bad. Geniuses are only humans and if you hire a "one in kind" person for a project, you may be doomed to fail if that person is missing. What if he leaves in the middle of the project for a better job, a medical leave or any other reason? Ouch!!!.. you better find a replacement fast. And how easy will be to find "one of kind"?

The best way to share the knowledge and let the "Geniuses" train other people. Today I understand why all that thing called "TeamWork" used to be so important on the late 90's. Maybe today the word "TeamWork" it is only a cliche, but it is the base to deliver complex things.

Correos del Ecuador ofrece agrupar parquetes sin costo

Como nos pusieron impuesto al 4x4 ahora Club Correos (Servicios de Courier) de Correos del Ecuador ofrece agrupar los paquetes sin costo.

Me parece una buena cosa, sin embargo hubiera preferido que no nos pongan impuestos para traer cosas personales por Internet.


miércoles, 3 de septiembre de 2014

IBM Blueworks Live New Design

I think that IBM Blueworks Live new design is a step in the right direcction.

It says it is based on "IBM Design Language" which seems to be an internal document to create human interfaces. I found some links on the web, but they all point to IBM's intranet.



jueves, 10 de julio de 2014

Cheap from China: $3.10 – 6 LED 3M USB webcam/camera

Update: I had decided to take back this article from the archive.org and update it a little bit.

China has taken over ebay. There are Chinese sellers, selling anything at very ridiculous prices.

So, I had bought some stuff from china. Something turn out fine, other not so…

On this case I got a $3.10 (including shipping) webcam. After the 25 days standard shipping waiting time, i got the camera on the mail.

Information:

HardwareID:  090C:0203  or - USB\VID_090C&PID_0203

Devices that I have found with the same HardwareID on the Internet:
  •  Feiya Technology Corp USB Composite Device
On Amazon and Ebay I had seen devices like this under this names:
  • Cubeternet USB 2.0 Webcam with Microphone + Infrared LED Lights (UVC-Compliant) for PC, Mac and Linux
  • LE 20.0 M Pixel USB 6 LED Webcam Mic PC Laptop Camera

Here it is the picture of the WebCam posted by the seller:
Notice that this web cam has the Mic hole under the lent. There is other camera which looks the same with the hole on top of the lent.

The ebay page says:

THIS CAM WORKS ONLY UNDER WINDOWS XP!!!

  • USB interface.
  • Comes with 3 mega pixels camera.
  • High definition camera.
  • 6 LED lights.
  • Volume remote control.
  • With mic for your convenience to communicate with others.
  • Form of the video: 24 very various 1420RGbs
  • Sensitization devive size: 1/3″ or 1/4″
  • SNR: > 48 dB
  • Dynamic range: 3CM; 1-2 CM (Little distance)
  • Video date format: 8/16/24 Bit, CCIR601, CCIR656
  • Support TWAIN, VFW, DWN technical specification.
  • 2D3D display card, minimal 4Mram, up to 16 Bit colors.
Product Details:

  • weight:154 g
  • size:17*13*5.8 cm
Pack including:

  • 1 × PC Camera Webcam with Mic and 6 LED Lights

The Facts

The picture
The picture posted on the ebay page, hides something interesting. “The Microphone plug”. Yes, the webcam says it came with mic, and it is true, but someone guess according to the picture that the mic is also USB, not in this case. It is connected separately.

The Mic

The Mic is NOT USB. Please notice that, it s a generic one that needs to be plugged to the Mic port. 

Only Windows XP? - No, it Works on Windows 7 - 64Bits

There is an statement that it is not true “THIS CAM WORKS ONLY UNDER WINDOWS XP!!!” I had tested this WebCam under Windows 7 – 64 bits and the driver gets downloaded automatically from the web.

Windows 8.1 - 64bits

Windows 8.1 (64Bits) recognize this camera as "USB 2.0 PC Cam"


I had tested it with Skype and it gets recognized fine.

The LEDs


It took me some time to understand that there is a LED dimmer, since I thought it was a volume dimmer. The LED lights turn on fine with the dimmer.  So at night you may turn on the lights for people to see you.

I don't think it has infrared LED, my empiric knowledge tells me that an infrared LED is generally always on, you can see it at night as red, and let you see a clear image on the night. This are regular LEDs with an on/off dimmer. 

Conclusions


Who is earth will make a review of a $3.10 (including shipping) webcam? It is so cheap that you may ignore the downside of the device.

Or possible you can paint your company logo on it and give it away to customers for Christmas.

Links

domingo, 29 de junio de 2014

Windows Drivers Update Tools

Warning: Be careful when installing drivers, this can render your OS unusable or unstable. In the driver world "new version" may not mean "better".

Windows 8.1 fails miserably to tell you when there is available a new driver for you computer.  Windows update sometimes shows you some driver, but it does not have a good database for it.

So I started to think about all that tools available that helps you update your driver, but there are so many and some looks more like a scams.

EasyDriver Pro

Personal Opinon: Didn't like it

 
Why?
1) It tried me to install some extra unrequested software, but the good thing is that it asked if you want ot install it or not.
2) You can only install newer driver if you pay for it.
3) It showed me drivers that I was not able to verify it exists. For example, it says me there is an Intel 9.1.9.1006 driver for my chipset, but I searched Google for it and all results was for sites that wanted you to install a driver tool like this one. (pcpitstop.com, driverscape.com, etc)
4) It installed also as a auto-start application without notice.
5) The good this about this software is that it can identify some of you out-dated driver so you can start looking for them manually on the internet. 

SlimDriver

Personal Opinon: Like it


I liked this one better. Why?
1.- It didn't seems to include any extra un-requested software
2.- It allowed me to download the drivers for free. It downloaded the installer and allowed me to run the installers.

3.-  It really worked updating the drivers of the PC with Windows8.1. From a MS generic driver it installed me the RealTek updated driver.


Driver Detective from drivershq.com

Personal Opinon: Didn't like it


Why?:
 1) It installed also as a auto-start application without notice.
 2) It is permanently running to tell you there are new drivers. (someone may like it , other not).

3) You can only install newer driver if you pay for it.
4) It will not tell you which is your current driver version and which is the new one that found.

DriverEasy

 Personal Opinon: Like it


 Why?:
1) It does not installed on "Startup" to start automatically
2) It lets you download the driver for free and install them manually (for an automated install you need to pay). But the free version downloads the driver slowly and you can not download all at once, you need to go one by one and wait for it, but I think that is good enought for a free version.
3) In my case it provided better results on outdated driver than SlimDriver
4) It has a flaw on the Intel driver. It download the chipset driver, but with I installed manually it told me that the driver is not supported. But the good thing is that it downloaded the installer files for me to check it out what is wrong.
 5) It downloads the files to "AppData\Roaming\Easeware\DriverEasy\drivers". So it pretty cool to keep the installer for yourself.

Conclusions.

SlimDriver and EasyDriver helped me to find some outdated drivers on Windows, EasyDriver seems to have a stronger database. But I still not made my mind if I like this kind of tools or not.

But it is good the keep checking manually the sites of the hardware stuff you have for you new driver. NVidia and Intel (for example) has good tools (web and installed-tools) that can allow you to find new drivers.

And I still dream of a tool that check all your devices firmware and find you an update... it can be risky that the tool installs it, but it will be cool to notify you about firmware updates.